Gaming Mouse Not Working? 8 Fixes for Double-Clicking, Disconnecting, and Tracking Issues

Last updated: 2026-09-03 · By NicheHive Editorial

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Most gaming mouse failures are fixable without replacement. Switch bounce (double-clicking), wireless disconnection, sensor stuttering, and companion software conflicts each have specific solutions. Work through these eight fixes before concluding the mouse needs warranty service.

Fix 1: Double-Clicking (Switch Bounce)

Increase Windows double-click speed threshold temporarily. Permanent fix: switch replacement under warranty.

Fix 2: Wireless Disconnection

Move receiver away from USB 3.0 devices. Disable USB power management for the device in Device Manager.

Fix 3: Sensor Stuttering

Clean the sensor lens with isopropyl alcohol. Move to a solid-color mouse pad. Check battery level.

Fix 4: Buttons Not Registering

Reset companion software profile to default. If default profile also fails, the switch has failed mechanically.

Fix 5: Reinstall Companion Software

Complete uninstall, restart, fresh install from manufacturer website.

Fix 6: G Hub Cloud Sync Conflict

Export profiles, sign out, sign in, re-import. Delete %localappdata%\LGHUB if G Hub crashes.

Fix 7: Update Firmware

Check for firmware updates in companion software. Changelogs may document a fix for your specific issue.

Fix 8: Test on Another Computer

Isolates mouse vs. computer fault. Mouse fails on both → contact warranty support.

For gaming mouse recommendations, see best gaming mice.

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